Strategies for Promoting Best Practices in Correctional Institutions: The Role of Independent Penal Monitoring Bodies in Kenya

This study examined the role of independent penal monitoring bodies (IPMBs) in promoting best practices in correctional institutions in Kisumu County, Kenya. It focused on inmates’ experiences with complaint resolution, the strategies employed by IPMBs and improvements in correctional management arising from collaboration. The study adopted a descriptive research design integrating quantitative and qualitative approaches. A sample of 362 inmates was determined using Israel’s formula, while purposive sampling identified key informants, including human rights officers, officers in charge and inmates’ family members. Data were collected through semi-structured questionnaires, interviews and focus group discussions. Quantitative data were analysed using SPSS, while qualitative data underwent content analysis. Findings revealed varying levels of inmate awareness of complaint procedures and limitations in monitoring visits, communication and complaint responses: 19.48% and 17.48% of inmates had interacted with officials of the Kenya National Commission on Human Rights (KNCHR) and the Commission on Administrative Justice (CAJ) respectively and only 16.34% reported improvements in prison conditions after visits. Collaboration contributed to improvements in rehabilitation, safety and offender management. The study recommends awareness initiatives, inclusive monitoring, timely complaint resolution and institutionalised collaboration to strengthen human rights-based correctional practices.