Can emotional education influence the quality of nursing skills and abilities?

Objective: To discuss the contributions of emotional skills and abilities, identified in the work of nurses and nurses, working in services of the Health Care Network, in the city of João Pessoa - PB, for the qualification of comprehensive, affectionate and humanized care to the individual , family and community. Methods: Research with a quantitative and qualitative approach, developed in services of the Health Care Network in the city of João Pessoa - PB. Data were collected based on the Gonsalves Emotional Education Inventory (IEEG). For data processing, Epidemiological Information (EpiInfo), version 3.5.2 was used. Results: From the analysis of the responses of the nurses and nurses surveyed, two expressions of emotions were evidenced: "empathy and altruism". Conclusion: Among the core competencies required in nursing work, it is observed that for the core "Nursing Care in Human Health Care", there are different assertions that stand out characterizing empathy and altruism, which enhance actions nurses and nurses in the exercise of professional practice, being determinant for the production of comprehensive, affectionate and humanized health care. (AU)