The PASS study: A performance assessment system for success in residential aged care

INTERVENTION: Three monthly benchmarking information for selected quality indicators provided at month six then three monthly to month 15 to both arms of the study. In addition quality improvment activites interventions were provided to the intervention arm including: one individual site visit by an advanced practice gerontological nurse to explain the benchmarking; how the results could be used to improve resident outcomes and provide support with the intervention; a best practice quality tool kit for the prevention harm; voiced over power point education sessions of best practice in the prevention of harm that could be used at any time by facility staff and two quality forums by telephone conferencing. the intervention was implemented after six months of data collection over a three month period. The resources provided were designed to be able to be used by the hospital over the final 6 months of the study as well CONDITION: Quality of care PRIMARY OUTCOME: Reduction in adverse outcomes for the residents in residential aged care hospitals from pre to post intervention as measure by significance for the quality improvement activities group measured at individual resident level SECONDARY OUTCOME: Reduction in adverse outcomes for the residents in residential aged care hospitals from pre to post intervention as measure by significance for the benchmarking measured at individual resident level INCLUSION CRITERIA: All RAC providers that were listed as a’ hospital’ from the Northland, Waitemata, Auckland, Counties Manukau, Waikato, and the Bay of Plenty District Health Boards on the Ministry of Health certification list, June 2008 and held an Age Related Residential Care Service Provider Agreement with their local District Health Board and provided continuing hopsital level care.