Provision of an information video prior to an infant’s diagnostic audiology assessment.

INTERVENTION: The Victorian Infant Hearing Screening Program (VIHSP) is a state‐wide program that screens the hearing of newborn babies in their first few weeks of life. Approximately 0.8% of infants receive a positive (‘refer’) result on their hearing screen and are referred to one of 13 Victorian diagnostic audiology clinics for further assessment of their hearing. The intervention used in this study is an information video resource developed by VIHSP. The information video follows a mother and her infant as they attended the infant’s initial diagnostic audiology appointment. The information video was designed to help prepare parents for their infant's diagnostic audiology appointment. This information video is approximately six‐minutes in length and provides the viewer with both visual and auditory information about the audiology equipment, the likely sequence of events, the purpose of each test, and how best to prepare their infant for the appointment. All parents/caregivers whose baby is referred to audiology have preparatory information provided by VIHSP and the diagnostic audiology centre as part of usual care. The information video will be provided to parent/caregivers allocated to the intervention group, in addition to the resources provided as part of usual care. The information video will be provided prior to the infant diagnostic audiology appointment. It will be provided to parents/caregivers within the single time‐point online study survey. Completing the online survey involves watching the six‐minute information video (for those in the intervention group) and answering a series of questions, including demographic, knowledge about the diagnostic audiology appointment, feelings about the diagnostic audiology appointment and answering items from a standardised anxiety CONDITION: Ear ‐ Deafness Infant hearing ; ; Infant hearing PRIMARY OUTCOME: Knowledge about the infant diagnostic audiology appointment assessed using the study designed knowledge questions [Single survey timepoint ‐ post randomisation (and prior to attendance at the diagnostic audiology appointment). ] SECONDARY OUTCOME: Anxiety assessed using the State Trait Anxiety Inventory for Adults ‐ Short Form[Single survey timepoint ‐ post randomisation (and prior to attendance at the diagnostic audiology appointment). ] The number of infant diagnostic audiology appointments required to reach a complete audiology diagnosis as assessed by the number of audiology appointment attended to confirm the infant's level of hearing. [Following completion of the diagnostic audiology assessment (data extracted from the VIHSP clinical database at data analysis). ] INCLUSION CRITERIA: Parents/caregivers who have: • an infant who received a referral (screen refer or direct refer) to audiology from VIHSP during the study recruitment period • the capacity to provide informed consent to participate • internet access and the capacity (via a device and valid email address) to receive study documents electronically and complete study activities online • sufficient English that they can complete the study documents and activities adequately without the use of an interpreter.