Factors related with the acquisition of medication

Objective: identify the factors related with the acquisition of medication, from the drugstore customers. Materials and Methods: a descriptive study of cross section. The sample was of 138 customers from urban drugstores in a city on the northwest of the Meta department, older than 18, that expressed their desire to participate in the study when they were asked when leaving the store. A questionnaire was made and revised by 5 experts. Results: the people that buy medicine are, mainly from social stratum 2; 75% of the customers did not receive information about the products; only 30% read the information of the packaging, 32,3% of the customers from the drugstore recommend medicine used for headaches, the self-medication on the analyzed city reaches 78%, 21% of the customers consult the drugstore staff. The best-bought pharmacological groups are painkillers, antiinflammatory, antibiotics and flu remedies. Conclusions: the great recognition of the drugstore staff, as qualified staff, to recommend the use of medicine, should lead to the processes of dispensation thinking more about the people and stop seeing medicine as merchandise.