Effect of Multi-media Health Education on Nurses' Workload and Patient's Satisfaction

Operation usually causes severe physical and mental stress to the patients, mainly because of fear and anxiety caused by patients worrying about the uncertainty about surgery, and finally affecting the patient's surgical efficacy and recovery. This is the main reason in terms of surgical nurse workload is much more than those internal medicine nurse. As a major part of nursing work, health education has especially important to patients. The quality and efficiency of health education directly affects the rehabilitation of patients. It can help patients correctly understand the relevant knowledge of disease and master the skills of recovery. At present, the health education in surgery department is mainly carried out by oral face‐to‐face communication and guidance from admission nurses. This kind of education method showed time‐consuming and laborious.In addition, oral guidance is more reliable on nurse ability of expression and acknowledgement. Multimedia‐based health education is an update mode combined with audio‐visual stimulation and patients' own participation. Mobile terminal makes patient more acceptable, flexible, standardized in receiving the health education during hospitalization. This prospective study is aimed to assess whether multimedia‐video education could reduce nurse workload and do not decrease the satisfaction of surgical patients.